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HubSpot

Dial HubSpot contact lists, log calls and notes to the contact timeline, and update Lead status from each call outcome.

Connect HubSpot to dial contact lists and write every call back to the contact's timeline.

What NitroDialer reads and writes

In HubSpot
Campaign sourceContact lists (active or static). NitroDialer reads list memberships, then the contacts in batches of 100.
Phone numbers usedMobile phone number (mobilephone) and Phone number (phone)
Shown to the agentName, company, email, city, state, Lead status, Lifecycle stage, Original source
After every callA note on the contact with the outcome, talk time, agent notes, Dialpad AI summary and recording link
OptionalA call engagement on the contact (title, body, duration, outbound, completed, number dialed, recording URL)
Status updateLead status (hs_lead_status), from the outcome mapping below
Owner-only campaignsThe contact's Contact owner (hubspot_owner_id), matched to agents by email

Connect

  1. In NitroDialer, go to Settings → Integrations and choose HubSpot.
  2. Sign in to HubSpot as a user who can view contacts and lists and edit contacts, and pick the HubSpot account to connect.
  3. Approve the requested access. You're returned to Settings with HubSpot shown as connected.

NitroDialer requests these scopes:

  • crm.objects.contacts.read — read contacts in your lists
  • crm.objects.contacts.write — add notes and calls, update Lead status
  • crm.lists.read — show your lists when building a campaign
  • crm.objects.owners.read — match agents to contact owners

When you connect HubSpot, each call outcome is set to update Lead status like this. Change any of them in Settings → Call outcomes; the value must be the property's internal value, not its label.

OutcomeLead status (internal value)
Appointment setOPEN_DEAL
Interested — follow upIN_PROGRESS
Call back laterCONNECTED
Not interestedUNQUALIFIED
Do not callUNQUALIFIED
No answer, Left voicemail, Voicemail — no message, BusyATTEMPTED_TO_CONTACT
Wrong number, Not in serviceno change

Speed-to-lead from HubSpot

Use a contact-based workflow with a Send a webhook action to push new contacts into a running campaign. See Speed-to-lead webhook.

Limits

HubSpot allows public apps roughly 110 requests every 10 seconds per account. NitroDialer batches reads and backs off automatically when HubSpot asks it to, so large lists sync steadily rather than all at once.