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HVAC & home services

A power dialer for HVAC and home-services sales teams

Furnace, heat pump and rebate leads cool off fast: homeowners fill in two or three forms and book whoever calls first. NitroDialer puts new leads at the front of the queue, dials them through Dialpad, and writes the booked assessment straight back to your CRM.

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What gets in the way

Leads arrive in bursts

A rebate ad or a cold snap brings fifty forms in an hour. Reps working by hand call the first few and the rest wait until tomorrow.

Homeowners compare quotes

The first company to reach the homeowner usually books the in-home visit. A lead called three hours later is often already booked elsewhere.

Notes live in three places

Call notes end up in Dialpad, a spreadsheet and the CRM, so the technician arrives without knowing the furnace age or the rebate the homeowner asked about.

How NitroDialer fits

  • New form leads ring firstPoint your Meta lead forms, website or CRM workflow at the speed-to-lead webhook. New leads skip ahead of the list and ring the next free rep.
  • Book the visit on the callAn Appointment set outcome updates the lead status in your CRM and writes the rep's notes, so dispatch sees the details before the visit.
  • Retry until someone answersNo-answer leads come back on a schedule you set, up to a daily cap, inside the lead's local calling hours.
Dialing mode
Power, 15-second wrap-up
Ring limit
25 seconds, then hang up and move on
Attempts
6 in total, 2 per day, 3 hours apart
Sources
CRM list for older leads, inbound webhook for new forms
Call type
Consumer, with national do-not-call list checks on

Suggested call outcomes

Appointment set1Interested — follow up2Call back later3Not interested4Do not call5No answer6Left voicemail7Wrong number8

The features doing the work

Everything here is included in the trial. Set it up in an afternoon, with the steps in the documentation.

Speed to lead

New web and ad leads jump to the front of the queue and ring the next free agent.

How it works

Power dialer

One line per agent, next lead dialed automatically after wrap-up. No predictive guesswork.

How it works

Callbacks and retries

Retry timing by outcome, daily caps, and callbacks dialed by the same agent.

How it works

CRM integration

Campaigns from your CRM lists. Notes, status and call activity written back after every call.

How it works

Questions

Can we call rebate leads that came from Facebook lead ads?

Yes. Send them to your CRM as usual and have a workflow post the new record to the campaign's inbound webhook, or send them to the webhook directly with a tool like Zapier or Make.

Do homeowners who filled in a form count as express consent?

Not automatically. In the US and Canada an inquiry creates an established business relationship that exempts the number from the national do-not-call list for a limited time (3 months in the US, 6 months in Canada), but that isn't the same as express consent. Record the consent basis on the lead and ask your counsel how it applies to your forms.

Other industries

SolarA power dialer for solar sales and site-assessment bookingTurn solar quote requests into booked site assessments.InsuranceA power dialer for insurance agencies and brokersFollow up quotes and renewals with the broker who owns the client.Real estateA power dialer for real estate teamsWork buyer, seller and open-house leads without losing the thread.

See NitroDialer set up for HVAC & home services

A 20-minute walkthrough with your Dialpad account and one of your real lists. Bring your hardest compliance question.

Book a demoStart a free trial